9-1-1 FAQ's

 Is it a criminal offence to make a 9-1-1 call if I am just playing around with the phone?

Yes it is, and this crime is not treated lightly.  A 9-1-1 call is for emergency purposes only and someone could suffer seriously if the lines are busy because of mischief calls.

Why are people asked not to program 9-1-1 into their telephone?

Someone could call 9-1-1 in error if they hit the wrong button. Also, we want to teach both adults and children to remember that 9-1-1 is the number for emergencies, not what button to push as they may not always be at home when an emergency occurs.

What happens if a member of my family calls 9-1-1 in error?

Don't hang up.  Tell the 9-1-1 operator what happened.  If someone calls 9-1-1 and hangs up, the 9-1-1 operator at the Sault Ste. Marie Police Service will call you back  If no one answers, the Police will be dispatched.

How much does 9-1-1 cost?

Bell Canada bills 32 cents for each telephone number a subscriber has on their monthly telephone bill. An additional $1.01 is billed per person per year and is reflected in our municipal tax bill (subject to change.)

Why is it important to know my non-emergency numbers?


General inquiries should be reported on the non-emergency number (705) 949-6300.




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